JerkyWholesale.com ships orders Monday through Friday, we do not ship on weekends or holidays.

If your order is placed after 8 a.m. c.s.t. on (including expedited shipments):

*allow at least 1 - 2 business days for processing

Monday - scheduled to ship on or before Wednesday
Tuesday - scheduled to ship on or before Thursday
Wednesday - scheduled to ship on or before Friday
Thursday - scheduled to ship on or before Monday
Friday - scheduled to ship on or before Tuesday
Saturday - scheduled to ship on or before Wednesday
Sunday - scheduled to ship on or before Wednesday

How much is shipping?
Shipping is calculated during checkout and is based on order weight and destination. All orders over $1000 receive FREE ground shipping. Please note that your order may consist of more than one shipment, shipping from multiple warehouses, and may or may not arrive on different days.

What is the minimum order?
We offer a low order minimum of $500.

Which carrier do we use for shipping?
While we reserve the right to ship via any carrier, our primary carrier is UPS, please keep this in mind when providing us with a shipping address during checkout.

How long will it take for me to receive my products?
JerkyWholesale.com typically ships all orders within 48 hours of their being placed unless special requirements are needed or inventory levels require additional lead time. Note that shipping is done Monday through Friday and not on the weekends.

*Please add additional days for holidays as the shipping warehouse(s) might be closed and/or items might temporarily be out of stock. Once shipped, please allow at least 5 - 8 business days for standard ground shipping.

Does JerkyWholesale.com offer expedited shipping for faster delivery?
Shipping rates are calculated at checkout.  

What are my options when my tracking number says delivered, yet I never received it?
JerkyWholesale.com only ships to the address you provide during checkout or over the phone, if for any reason an error was made by the customer at this time, the customer would be responsible for shipping charges associated with re-shipping that package (this applies to packages that originally qualified for free shipping as well). If your order was shipped to the correct address and your tracking number indicates that it was delivered, then JerkyWholesale.com can only assume that it was. Please contact us if your package appears to be misdelivered or is missing. 

Where do you ship?
JerkyWholesale.com ships to all addresses within the continental U.S. We do not ship internationally at this time, sorry.

Do you have a substitution policy?
Yes, we reserve the right to revise the contents of our 'starter package skus' at any time for any reason. These skus may or may not contain products that are either discontinued, re-named, or highly seasonal. In the event of this occurrence, Jerky.com reserves the right to make a substitution of equal or greater value at our discretion or back order any out-of-stock item until available.

Wanna check on availability?
If it makes you feel more comfortable about the purchase of a starter package or other items then we encourage you to call or email us to check on the latest availability of certain products. We would be glad to give you the most current, up-to-date status of our inventory.